Operations Travel Specialist, Sandton

Last update 2024-06-17
Expires 2024-07-17
ID #2164592034
Operations Travel Specialist, Sandton
South Africa, Gauteng, Sandton,
Modified May 22, 2024


A Leading Travel Company based in Sandton is looking for a Travel Operations Specialist for a contract role.
Experience required:
Must have at least 3 or more years of tour operating experience
Tourplan experience is an advantage
Wetu experience is an advantage
Good knowledge of any of the destinations within South, Southern and East Africa
An in-depth geographical, logistical and product knowledge of two of the following regions: South, Southern and East Africa
Good understanding of delivering excellent service to Travel Planner/guests
An in-depth knowledge of Tourplan or a similar booking system
Understanding of the travel industry through study or work experience
Market knowledge and how it operates
Attention to detail is extremely vital
Teamwork and interpersonal skills
Conflict management and resolution
Paperless filing and Database filing and management
Duties include:
Constant, consistent interaction and clear communication with colleagues, agents, operators, guests and suppliers, telephonically and via email
Managing the reservations process including handling bookings from confirmed to finalising, including invoicing and travel documents
Ensuring turnaround times are strictly adhered to according to standard operating practices
Saturday duty on a rotation basis
Public Holiday duty on a rotation basis
Backup for colleagues when they are away from the office
Expanding product knowledge through attending training sessions
Upholding the values of the company

Job details:

Job type: Full time
Contract type: Permanent
Occupation: Operations travel specialist

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