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Telemarketer, Pretoria

Last update 2024-09-10
Expires 2024-09-09
ID #2191342897
Free
Telemarketer, Pretoria
South Africa, Gauteng, Pretoria,
Modified June 13, 2024

Description

We are looking for an enthusiastic telemarketer to generate sales either by cold calling or answering requests in a fast pace environment. You will be responsible for influencing existing or potential customers to buy products or services.
A successful telemarketer must be friendly and persuasive. you must be able to understand the customer's requirements in a short time and present solutions that meets their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints. The goal is to promote business growth by expanding the company's clientele.

Responsibilities:
• Cold call people using a given phone directory to sell products
• Answering incoming calls from prospective customers
• Us scripts to provide information about product's features, prices etc, and present their benefits
• Ask pertinent questions to understand the customer's requirements
• Persuade the customer to buy by demonstrating how merchandise or service meet their needs
• Record the customer's personal information accurately in a computer system
• Deal with complaints or doubts to safeguard the company's reputation
• Go the "extra mile" to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information

Requirements and Skills
• Proven experience as telemarketer or similar sales/customer service role
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g CRM software) and telephone systems
• Excellent communication and presentation skills
• Proficient English
• Skilled in negotiation and dealing with complaints
• Persistent and results-oriented
• Patient and able to handle customer rejection
• High school diploma, general education degree or equivalent
• They must be able to work Night Shift
• Candidates must reside around Pretoria

Job details:

Job type: Full time
Contract type: Permanent
Occupation: Telemarketer

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