We are looking for an enthusiastic telemarketer to generate sales either by cold calling or answering requests in a fast pace environment. You will be responsible for influencing existing or potential customers to buy products or services.
A successful telemarketer must be friendly and persuasive. you must be able to understand the customer's requirements in a short time and present solutions that meets their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints. The goal is to promote business growth by expanding the company's clientele.
Responsibilities:
• Cold call people using a given phone directory to sell products
• Answering incoming calls from prospective customers
• Us scripts to provide information about product's features, prices etc, and present their benefits
• Ask pertinent questions to understand the customer's requirements
• Persuade the customer to buy by demonstrating how merchandise or service meet their needs
• Record the customer's personal information accurately in a computer system
• Deal with complaints or doubts to safeguard the company's reputation
• Go the "extra mile" to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information
Requirements and Skills
• Proven experience as telemarketer or similar sales/customer service role
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g CRM software) and telephone systems
• Excellent communication and presentation skills
• Proficient English
• Skilled in negotiation and dealing with complaints
• Persistent and results-oriented
• Patient and able to handle customer rejection
• High school diploma, general education degree or equivalent
• They must be able to work Night Shift
• Candidates must reside around Pretoria
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Telemarketer, Pretoria
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Telemarketer, Pretoria
South Africa, Gauteng, Pretoria,
Modified June 13, 2024
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