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Business Systems Analyst, Johannesburg

Last update 2024-02-26
Expires 2024-03-26
ID #2003939083
720 R
Business Systems Analyst, Johannesburg
South Africa, Gauteng, Johannesburg,
Modified January 23, 2024

Description

Software Development Lifecycles:
Apply a deep understanding of software development lifecycles to analyze, design, and optimize business processes.

Business Concepts:
Analyze and comprehend call center workflows and collection workflows.
Demonstrate expertise in process engineering and workflow design.
Develop comprehensive user stories and use case designs to capture business requirements.

Technology Concepts:
Possess a strong understanding of object-oriented programming languages, including C#, Delphi, and Node Js.
Proficient in working with MS SQL for data analysis and database management.

Collaboration:
Collaborate with stakeholders, including business users and IT teams, to gather and understand requirements.
Bridge the gap between business needs and technology solutions.

Documentation:
Create detailed documentation for business processes, user stories, and use cases.
Ensure clear and concise communication of requirements to development teams.

Soft Skills:
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work collaboratively in a team environment.

Education:
Bachelor's degree in a related field (preferred).
Qualifications:
Minimum of 5 years of experience as a Business Systems Analyst.
Strong understanding of call center workflows, collection workflows, process engineering, workflow design, user stories, and use case design.
Technical Skills:
Proficiency in object-oriented programming languages such as C#, Delphi, and Node Js.
Experience working with MS SQL for data analysis and database management.

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Dayly
Occupation: Business systems analyst
Min. Salary: 720

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