Management Level Senior Manager Job Description & Summary At Pw C, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency.
These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
In contract lifecycle management technology (CLM) at Pw C, you will specialise in providing consulting services for implementing CLM technology solutions.
You will have extensive experience in various CLM technologies.
Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results.
You motivate and coach others, coming together to solve complex problems.
As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate.
You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together.
Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story.
Apply systems thinking to identify underlying problems and/or opportunities.
Validate outcomes with clients, share alternative perspectives, and act on client feedback.
Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
Deepen and evolve your expertise with a focus on staying relevant.
Initiate open and honest coaching conversations at all levels.
Make difficult decisions and take action to resolve issues hindering team effectiveness.
Model and reinforce professional and technical standards (e.g.
refer to specific Pw C tax and audit guidance), the Firm's code of conduct, and independence requirements.
About PWC SATICSouth African Technology & Innovation Centre (SATIC) is the latest part of Pw C, a global brand delivering services for the biggest clients in the world.
Pw C leads the way in human led, technology enabled professional services, working with clients to transform their business and make it fit for the future.
We are looking for candidates who bring in-depth market experience, who see technology as a way to enable and drive human innovation and who want to be a part of a community of solvers, to tackle the biggest challenges in society.
Summary Lead a customer delivery in POD leading the implementation Leah and/or CLM for clients who have purchased the platforms.
You'll turn clear requirements into practical solutions, align specialists (Functional Consultants, Legal Engineers, Integrations), and steer work from discovery through testing, training, go-live and hypercare and adoption.
This role suits a tech professional or lawyer or legal professional with a strong interest in technology, as well as experienced legal‑tech implementers (e.g., Docu Sign, Sirion, Harvey, Legora, Icertis, Agiloft).
Key responsibilities• Own the delivery plan and backlog; keep scope, priorities, and progress simple and visible.• Map how work happens today and design a cleaner future process with the client.• Shape Leah use cases, CLM set-up and or a combination so they work together and solve real problems.• Coordinate testing, training, and change management so new ways of working stick.• Manage risks and decisions early; remove blockers and keep momentum.• Communicate clearly with sponsors and users; show progress and outcomes.• Build re-usable assets (templates, how-to guides) and hand over cleanly to support/scale.• Support proposals and estimates with grounded delivery assumptions.
Experience & skills• 6–8 years in legal, contracting, legal ops, procurement, or legal‑tech delivery.• Hands-on delivery of platform implementations (CLM and/or AI‑enabled tools).• Confident planning work, managing scope/risks, managing teams, and leading client conversations.• Comfortable working with adjacent systems (e‑signature, document management, procurement/ERP) alongside engineers.• Strong written and verbal communication; simple, structured storytelling.
