Published 2026-03-23
Location: Remote - working US hours (4pm - 12am / 1am - depending on daylight savings)
Type: Full-Time
Company: Netsurit | Global Managed Services Provider
If Microsoft is your playground and outages are boss fights — this role is for you. About Netsurit
Netsurit is a global MSP helping organizations grow, scale, and stay secure through modern IT. Our mission is Support the dreams of the doers , with a culture that genuinely supports personal and professional growth.
This is not a keep-the-lights-on role.
This is for senior engineers who thrive in MSP environments, own complex infrastructure, and lead when things get difficult.
The Role
As a Senior Microsoft Systems Engineer (L3) , youll work across projects and advanced support , acting as a technical leader for customers and internal teams. You will: Design, build, migrate, secure, and optimize Microsoft environments
Lead infrastructure, DR, security, and modernization projects
Handle advanced L2/L3 escalations
Work directly with customers as a trusted technical advisor
Act as Technical / Project Lead on MSP platform and standardization initiatives
Windows Server, Microsoft 365, Exchange Azure & hybrid infrastructure Disaster Recovery & BDR: Datto, Veeam, Saa S backups Cybersecurity best practices across client environments Core MSP platforms and tooling (full ownership expected) Youll plan, implement, and manage: Server deployments and migrations
Microsoft 365 & Exchange migrations
Azure and hybrid infrastructure
DR & BDR solutions (Datto, Veeam, Saa S)
Cybersecurity standards across all client environments Support & Operations Servers, Microsoft 365, networks, endpoints, and security platforms Day-to-day includes: Troubleshooting via phone, email, and ticketing systems
SLA and ITIL-aligned ticket management
Proactive queue monitoring and escalation
Maintaining accurate technical documentation
Participation in a rotating after-hours support schedule Networking & Systems Expertise
Troubleshoot and support:
LAN/WAN connectivity, switches, routers, firewalls
Endpoints and peripherals
DNS, SPF, DKIM, DMARC
Email systems and deliverability
Plan and implement:
Patch management strategies
Application deployments, service packs, and updates What You Bring Experience 6+ years in progressive systems engineering / technical support
Recent (last 12–24 months) hands-on experience with:
Server & Microsoft 365 / Exchange migrations
DR & backup solutions (Datto, Veeam)
Email security and spam filtering platforms
Firewalls and security tools Technical Skills Strong networking fundamentals: TCP/IP, DNS, routing, switching Ways of Working Proven infrastructure design and implementation experience (Visio a plus)
Experience across regulated industries (finance, medical, legal, non-profit, real estate)
Vendor management and negotiation experience
Strong analytical, troubleshooting, and documentation skills
Clear, confident customer-facing communication
Highly organized, self-driven, and comfortable in fast-paced MSP environments Preferred / Bonus A+, Server+, Security+, Microsoft certifications (or equivalent)
Cybersecurity certifications (highly advantageous)
Associates or Bachelors degree in IT or related field
Deep expertise in Microsoft, Azure, networking, and security infrastructure Artificial Intelligence Innovation
Join Netsurit at the forefront of AI transformation—where technology meets ambition. Help us design, implement, and scale intelligent solutions that empower our clients to automate processes, uncover insights, and accelerate growth. Leverage tools like Microsoft Copilot, Azure AI, and custom machine learning models to turn data into meaningful business outcomes. Be part of a team thats shaping the future of AI-powered innovation.
Please share your experience and knowledge in AI as part of your application wed love to see how you can help us drive whats next.
Note to Agencies
Principals only. No recruiters, no agencies, no unsolicited services. #J-18808-Ljbffr
