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System Engineer, Cape Town

Last update 2024-07-18
Expires 2024-08-18
ID #2233775785
Free
System Engineer, Cape Town
South Africa, Western Cape, Cape Town,
Modified July 9, 2024

Description

Role · Overall 2 years of IT network and support operations experience · Should have IT experience in managing, administration of end user’s desktop/laptop support on different OS like Windows, exposure to Mac is added advantage.

· Experience in AD, autopilot, policy configuration for end user computing.

Provided remote support to end users using Log Me In or any other remote support tools · Exposure on tools like SCCM, bit locker, Antivirus software like Mcafee or equivalent, Zscalar, crowdstrike, service now service management tool Role · Overall 2 years of IT network and support operations experience · Should have IT experience in managing, administration of end user’s desktop/laptop support on different OS like Windows, exposure to Mac is added advantage.

· Experience in AD, autopilot, policy configuration for end user computing.

Provided remote support to end users using Log Me In or any other remote support tools · Exposure on tools like SCCM, bit locker, Antivirus software like Mcafee or equivalent, Zscalar, crowdstrike, service now service management tool · Installing and configuring computer hardware, software, systems, networks, printers, and scanners.

Monitoring and maintaining computer systems and networks.

Setup of new laptops using image, central push, managed security controls on laptops/desktops/location devices to keep IT assets security compliance as per company standards.

· Knowledge network hardware such as servers, routers, and switches, including LAN and WAN.

As well as upgrade, repair, and maintain computer networks.

· Experience in working with CISCO, O365 technologies on IT configuration and support and certification in IT products will be an added advantage · Monitoring and troubleshooting various network issues and outages and scheduling upgrades.

Working with local vendors for IT/ISP connectivity and vendor co-ordination · Is flexible in delivering maintenance activities performed during out of office hours to keep low impact to projects · Excellent problem-solving skills, analytical skills · The capacity to work well within a team and good communication skills · Responding in a timely manner to service issues and requests and escalate accordingly.

· Customer handling skills and responsive during time off-hours in case of emergencies or as business demands.

· Installing and configuring computer hardware, software, systems, networks, printers, and scanners.

Monitoring and maintaining computer systems and networks.

Setup of new laptops using image, central push, managed security controls on laptops/desktops/location devices to keep IT assets security compliance as per company standards.

· Knowledge network hardware such as servers, routers, and switches, including LAN and WAN.

As well as upgrade, repair, and maintain computer networks.

· Experience in working with CISCO, O365 technologies on IT configuration and support and certification in IT products will be an added advantage · Monitoring and troubleshooting various network issues and outages and scheduling upgrades.

Working with local vendors for IT/ISP connectivity and vendor co-ordination · Is flexible in delivering maintenance activities performed during out of office hours to keep low impact to projects · Excellent problem-solving skills, analytical skills · The capacity to work well within a team and good communication skills · Responding in a timely manner to service issues and requests and escalate accordingly.

· Customer handling skills and responsive during time off-hours in case of emergencies or as business demands.

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: System engineer

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