Published 2026-04-08
UD Pretoria East currently has a vacancy for a Quality Controller. Reporting to the Service Manager, the primary purpose of this position is to manage the workshop to its full potential. KNOWLEDGE AND SKILL REQUIREMENTS Self-motivated and be able to work under pressure.
Excellent Administration skills.
Excellent Customer communication skills (Verbal, Telephonic and Written)
Be able to compile technical reports.
Manage staff Key Performance Areas: Disciplinary procedures
Interviews
Staff development
Prioritizing workload
Keep W I P under control
Compile reports
Inform Product Support Department of product failures
Ensure that technical information is updated
Ensuring that warranty claims are administered and to ensure warranty parts are in the warranty store.
Quality Control of vehicles to ensure top quality workmanship and to ensure that all customer complaints/requirements have been attended to.
Drive and manage profitability: Promote labor sales
Ensure that all cash is collected
Proper cost control
Additional duties will be given and many change from time to time as required
Providing customers with excellent service: Ensuring that work is carried out to UD Trucks Standard and as arranged / agreed with customers
Constant customer/service advisor feed back
Handle customer queries
Give feedback on Tactix complaints QUALIFICATIONS Matric / N3
Diesel Qualified Certificate
Three years’ experience on UD Truck or Volvo Truck products is an added advantage
Three years
Clear Criminal Record
A Valid Driver’s License C1, EC
Computer literate #J-18808-Ljbffr
