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Network Support Engineer (tier 2), Johannesburg

Last update 2024-03-03
Expires 2024-04-03
ID #2010422607
50 R
Network Support Engineer (tier 2), Johannesburg
South Africa, Gauteng, Johannesburg,
Modified January 30, 2024

Description

Responsibilities:
As a Tier 2 Network Support Engineer, you will be at the forefront ofÂ

client support operations. Your responsibilities will include:
Providing professional second-line remote technical support to clients.
Proactively identifying and resolving technical incidents and problems.
Ensuring network security by implementing and maintaining robust security measures.
Managing and configuring Juniper and Cisco routers, switches, firewalls, and Fortigate networking equipment.
Collaborating with clients to optimize their network configurations.
Maintaining and enhancing network infrastructure.
Continuously improving our service delivery processes.
Qualifications:
To excel in this role, you should possess the following qualifications:
5-7 years

of relevant IT and ISP experience.
A

strong background

in network security.
Practical experience

with Juniper and Cisco routers, switches, firewalls, and Fortigate networking equipment.
Cisco Certification

– CCNP, CCSP, or CCIE (currently studying or working towards).
Juniper and Fortigate Certifications

are a significant advantage.
Knowledge of

MPLS, IPSec VPN, L2 TP tunnels, and GRE tunnels.
Familiarity with

firewall UTM features , including web content filtering, IDS, IPS, DOS mitigation, and Anti-virus.
Why this company?
Growth Opportunities: Â

invest in your professional development.
Dynamic Culture:

Work in a vibrant and collaborative environment.
Service Excellence:

Join a team that values client satisfaction.
Beautiful Setting:

Enjoy catered lunches in a picturesque location.
Competitive Compensation: Â

reward talent and hard work.
If you're ready to make your mark in the world of network support engineering and want to be part of a team that values excellence, apply today. Join this company on our journey to provide cutting-edge IT solutions and unparalleled client support.

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Job details:

Job type: Full time
Contract type: Permanent
Salary type: Hourly
Occupation: Network support engineer (tier 2)
Min. Salary: 50

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