Job Description
• Actively seek and secure new global business within designated markets
• Meet divisional sales targets and boost revenue effectively
Responsibilities
STRATEGY
• Implement the company's sales strategy in line with the business plan
• Identify opportunities to enhance market presence and retain existing customers
• Develop and execute strategies for potential new clients
• Prioritize and plan sales projects and initiatives accordingly
• Stay updated on industry changes and adjust strategies as needed
CLIENT RELATIONSHIPS
• Ensure client needs are met and top-notch service delivery is maintained
• Assist in providing competitive prices and product offerings to clients
• Collaborate with operations and contracting teams on client requirements
• Innovate and review products offered to clients
• Build and maintain strong relationships with clients in designated markets
• Follow up with clients and leads
BUSINESS COMMUNICATION
• Keep all business units informed about sales activities and accomplishments
ADMINISTRATION
• Understand and follow all divisional procedures and policies
• Submit reports promptly and meet deadlines
• Maintain confidentiality of company intellectual property
• Prepare and manage sales budgets
SALES TARGETS
• Acquire new business opportunities
• Generate leads from existing and new clients in designated markets
• Track client achievements and turnover compared to previous performance
• Continuously follow up with clients regarding current and future business
• Collaborate on tenders, proposals, and presentations to secure new business
• Present the company's brand professionally and protect branding integrity
DATABASE
• Manage, update, and develop the database regularly
TEAM WORK
• Be flexible to support colleagues outside regular office hours, if needed
• May require traveling with groups or clients
LEARNING & DEVELOPMENT
• Stay updated on industry trends
• Attend exhibitions and trade shows as necessary
• Develop personal knowledge on destinations and products
• Actively seek new products and creative ideas
Requirements
Qualifications and Expertise
• Matric / Grade 12
• Strong knowledge of South African and Regional geography
• Proficient in logistics
• Experience in selling services
• Demonstrated success in expanding market presence and acquiring new clients
Competencies
• Attention to detail
• Strong verbal and written communication skills
• Good interpersonal skills
• Ability to work independently and take responsibility
• Achieve sales targets and drive annual business growth
• Manage client expectations
• Willingness to work long hours, weekends, and public holidays
• Maintain confidentiality and discretion in interactions
• Strong planning, research, organizational, analytical, and decision-making skills
• Conflict resolution skills
• Integrity, honesty, negotiation, and liaison abilities
• Proficiency in Microsoft Office (Word, Excel, Power Point)
• Solution-oriented and dedicated
• Ability to source and convert new clients and markets
• Ensure client retention and satisfaction
• Travel to designated markets 3-4 times a year for 2-3 week periods
Salary
The salary for this position is competitive and based on relevant experience.
Benefits
ABOUT OUR CLIENT
Our client, an African company, is committed to prioritizing their people, customers, and
suppliers by delivering exceptional quality, service, and value. They aim to infuse each
customer interaction with the unique essence and magic of Africa. The ultimate goal is
for our client to emerge as the leading integrated tourism group in Southern Africa, with
a strong international presence in sectors where they possess a sustainable competitive
advantage.
Key areas of international expertise encompass:
• Destination retail
• Global sports event management
• Duty-free retail on the ground
• Duty-free retail in the air
• Destination management
• Hotel management
• Lodge management
• Airport craft and curios retail
• Activity management
• Online corporate travel management