OPERATIONAL
Salespeople are expected to serve customers in a friendly and helpful manner and ensure that all customers are greeted, approached, and handled as per the 6 elements
of selling. To generate sales for the store to ensure its targets are achieved.
Ensure Excellent customer relations on the retail floor
Product Knowledge and Trends
Testing Products
Merchandise standards
Salespersons Certification
Cash Crusaders Protocol
RETAIL FLOOR
Manage Retail floor – to effectively manage the retail floor to achieve business goals and sustain the profitability of the store
Retail Merchandising
Stock Management
Security / Shrinkage

CUSTOMER SERVICE
Manage Service–Maintains exceptional customer service on the retail floor and lives by a customer service minded culture
Ensure Customer Expectations are exceeded
Mystery shopper
Retail Excellence
Grow Customer Base
OTHER
Teamwork, Leadership, Business acumen, Initiative, communication skills