Main Purpose of Position Main Purpose of Position:
The Open-Source Product Manager is responsible for managing and growing the Open Source and Linux product portfolio by driving product performance, vendor relationships, and channel enablement. The role ensures effective alignment between vendor strategies and internal business objectives while supporting sales, marketing, and operational teams to maximise revenue growth and market penetration.
This position acts as the key product expert for Open-Source solutions, providing technical and commercial guidance to internal stakeholders and reseller partners, while identifying new business opportunities, supporting demand generation initiatives, and ensuring successful product lifecycle management.
Open-Source Product Manager Job Duties and Responsibilities
Product Management & Vendor Engagement
Understand and manage the full Open Source / Linux product portfolio
Build and maintain strong vendor relationships
Participate in quarterly business reviews (QBRs) with vendors
Drive vendor compliance and alignment with business objectives
Stay up to date with vendor programs, licensing, and product roadmaps
Obtain relevant certifications for product credibility and expertise over time
Provide product training to internal teams and channel partners
Contribute to brand administration and product lifecycle management
Sales & Business Development
Align with vendor and brand sales strategies to achieve revenue targets
Support regional sales teams in growing Open-Source product sales
Identify and develop new business opportunities within the channel
Increase in customer and reseller base (channel expansion)
Drive and support vendor alliance partnerships
Assist with quotations, deal structuring, and opportunity management
Manage lead follow-up and pipeline development
Marketing & Demand Generation
Collaborate with the Brand Manager to develop and execute quarterly marketing plans
Drive vendor-led and brand-led marketing initiatives
Support campaigns, incentives, and promotional activities
Drive event participation and partner engagement activities
Contribute to weekly and monthly marketing communication (mailers, promotions, etc.)
Support demand generation initiatives across the reseller channel.
Stakeholder & Channel Management
Manage reseller expectations through coordination with internal teams (Operations, Procurement, Pre-Sales, Brand)
Build strong relationships with channel partners and vendors
Support partner enablement and ensure consistent communication flow
Act as the product expert for Open-Source solutions within the organisation
People Management
Managing resellers' expectations by engaging with Operations, Brand, Procurement, and Pre-sales teams to support all Reseller requests.
Attend training provided by Vendors to become totally self-sufficient in the sales of products.
Requirements Internal training associated with competencies
During the first week of your employment, you'll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on-the-job training experience.
Requirements
Minimum tertiary qualification required - National Diploma in Information Technology or equivalent.
2-3 years of product management experience
Excellent organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously.
Knowledge of open-source products and programs.
Strong understanding of ICT products, open source products, and services.
Previous experience working in IT distribution will be advantageous.
Valid driver’s license and own transport
Skills and Abilities
Self-motivated and proactive
Strong communication and interpersonal skills
Excellent relationship-building ability
Ability to work across multiple teams and stakeholders
Calm under pressure and solution-oriented
High level of accountability and ownership
Strong organisational and time management skills
Takes initiative and drives outcomes independently
Ability to meet Job Requirements
Fluent in English.
Own reliable transport.
Office Requirements
Office-based working environment.
Semi-formal dress code.
Working hours are from 08:00 - 17:00.
Excellent international business language skills (English), both written and verbal.
Reliable transport to and from the office.
