Published 2026-04-09
Immediate Superior: AME Regional Technology Lead – AME
Location: Sandton, South Africa
Function: Digital and Technology
Sub-Function: AME D&T
Type of Contract: Permanent
Reference Number:
Closing Date: 10/03/2026
Role Overview
This role is part of the Global D&T department of HEINEKEN International, specifically the AMEE Regional team. You will be part of the AMEE Hyper Automation Hub (AHH) and will support the Product Owner in translating and refining business requirements for Hyper Automation opportunities, working closely with developers and platform engineers to deliver buildable digital solutions.
Your Responsibilities Support the Product Owner in translating functional requirements of potential business processes automation into buildable digital solutions.
Drive awareness and adoption for Hyper Automation in AMEE opcos and scale automation opportunities.
Lead the process discovery and value engineering activities, translating functional requirements into actual RPA solutions.
Accelerate HA solution delivery throughout the full automation lifecycle, including business intake, technology selection, IT readiness, and support during development, testing and go-live.
Understand business requirements, assess complexity, and maintain process design documentation and communicate functional and process changes.
Ensure product design and implementation adhere to functional requirements and HEINEKEN standards (quality, architecture, compliance, security).
Deliver working product enhancements within allocated timescales and quality standards, aiming for a zero‑defect culture.
Collaborate with developers on solution design to conform to best practices.
Drive Proof of Value initiatives and other internal team projects.
Conduct continuous improvement analysis on existing internal processes and identify optimizations. Education and Experience Bachelor’s or Master’s degree, preferably in Business Informatics, Computer Science, or Engineering.
Fluent in English.
Minimum 3+ years as a Business Analyst, 2+ years as an Automation Business Analyst.
Strong problem‑solving and root‑cause analysis skills; proactive ownership of projects.
Ability to recommend the most suitable technology for business processes.
Analytical, quantitative, and highly structured.
Excellent verbal and written communication skills.
Team player, able to influence stakeholders at all levels.
Open mindset to multiple stakeholder perspectives.
Hands‑on attitude, able to deliver MVP solutions amid uncertainty.
Experience in deadline‑driven, rapid release environments.
Preferred: Agile experience.
Preferred: Experience with OCR, IDP, or Process Mining.
Technical knowledge of Power Platform (Power Apps, Dataverse), Out Systems, RPA, and other automation technologies. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process.
As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Heineken Beverages (South Africa) (Pty) Ltd is committed to an organisational culture that recognises, appreciates and values inclusion and diversity.
