What does an Industrial-Organizational Psychologist do?

Apply principles of psychology to human resources, administration, management, sales, and marketing problems. Activities may include policy planning; employee testing and selection, training and development; and organizational development and analysis. May work with management to organize the work setting to improve worker productivity.

Jobs Roles

  • Develop and implement employee selection and placement programs.
  • Analyze job requirements and content to establish criteria for classification, selection, training, and other related personnel functions.
  • Observe and interview workers to obtain information about the physical, mental, and educational requirements of jobs as well as information about aspects such as job satisfaction.
  • Write reports on research findings and implications to contribute to general knowledge and to suggest potential changes in organizational functioning.
  • Advise management concerning personnel, managerial, and marketing policies and practices and their potential effects on organizational effectiveness and efficiency.
  • Identify training and development needs.
  • Conduct research studies of physical work environments, organizational structures, communication systems, group interactions, morale, and motivation to assess organizational functioning.
  • Formulate and implement training programs, applying principles of learning and individual differences.
  • Develop interview techniques, rating scales, and psychological tests used to assess skills, abilities, and interests for the purpose of employee selection, placement, and promotion.
  • Assess employee performance.
  • Study organizational effectiveness, productivity, and efficiency, including the nature of workplace supervision and leadership.
  • Facilitate organizational development and change.
  • Analyze data, using statistical methods and applications, to evaluate the outcomes and effectiveness of workplace programs.
  • Counsel workers about job and career-related issues.
  • Study consumers' reactions to new products and package designs, and to advertising efforts, using surveys and tests.
  • Participate in mediation and dispute resolution.
  • Conduct presentations on research findings for clients and at research meetings.
  • Provide expert testimony in employment lawsuits.
  • Review research literature to remain current on psychological science issues.
  • Conduct individual assessments, including interpreting measures and providing feedback for selection, placement, and promotion.
  • Write articles, white papers, and reports to share research findings and educate others.
  • Develop new business by contacting potential clients, making sales presentations, and writing proposals.
  • Train clients to administer human resources functions including testing, selection, and performance management.
  • Coach senior executives and managers on leadership and performance.
  • Provide advice on best practices and implementation for selection.
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