What does a Transportation Attendant, Except Flight Attendant do?

Provide services to ensure the safety and comfort of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as greeting passengers, explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.

Jobs Roles

  • Provide boarding assistance to elderly, sick, or injured people.
  • Open and close doors for passengers.
  • Respond to passengers' questions, requests, or complaints.
  • Explain and demonstrate safety procedures and safety equipment use.
  • Perform equipment safety checks prior to departure.
  • Signal transportation operators to stop or to proceed.
  • Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.
  • Greet passengers boarding transportation equipment and announce routes and stops.
  • Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse.
  • Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
  • Determine or facilitate seating arrangements.
  • Adjust window shades or seat cushions at the request of passengers.
  • Transport baggage or coordinate transportation between assigned rooms, terminals, or platforms.
  • Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
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