What does a Social and Human Service Assistant do?

Assist in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.

Jobs Roles

  • Provide information or refer individuals to public or private agencies or community services for assistance.
  • Keep records or prepare reports for owner or management concerning visits with clients.
  • Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.
  • Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping.
  • Submit reports and review reports or problems with superior.
  • Oversee day-to-day group activities of residents in institution.
  • Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history.
  • Meet with youth groups to acquaint them with consequences of delinquent acts.
  • Transport and accompany clients to shopping areas or to appointments, using automobile.
  • Explain rules established by owner or management, such as sanitation or maintenance requirements or parking regulations.
  • Observe and discuss meal preparation and suggest alternate methods of food preparation.
  • Demonstrate use and care of equipment for tenant use.
  • Consult with supervisor concerning programs for individual families.
  • Observe clients' food selections and recommend alternate economical and nutritional food choices.
  • Inform tenants of facilities, such as laundries or playgrounds.
  • Assist in locating housing for displaced individuals.
  • Assist clients with preparation of forms, such as tax or rent forms.
  • Assist in planning food budgets, using charts or sample budgets.
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