What does a Sale Representative, Wholesale and Manufacturing, Except Technical and Scientific Product do?

Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

Jobs Roles

  • Answer customers' questions about products, prices, availability, product uses, and credit terms.
  • Recommend products to customers, based on customers' needs and interests.
  • Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
  • Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
  • Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
  • Prepare drawings, estimates, and bids that meet specific customer needs.
  • Provide customers with product samples and catalogs.
  • Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
  • Arrange and direct delivery and installation of products and equipment.
  • Monitor market conditions, product innovations, and competitors' products, prices, and sales.
  • Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
  • Obtain credit information about prospective customers.
  • Forward orders to manufacturers.
  • Check stock levels and reorder merchandise as necessary.
  • Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.
  • Negotiate with retail merchants to improve product exposure, such as shelf positioning and advertising.
  • Train customers' employees to operate and maintain new equipment.
  • Buy products from manufacturers or brokerage firms and distribute them to wholesale and retail clients.
  • Prepare sales contracts and order forms.
  • Negotiate details of contracts and payments.
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