What does a Quality Control System Manager do?

Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.

Jobs Roles

  • Stop production if serious product defects are present.
  • Review and approve quality plans submitted by contractors.
  • Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.
  • Generate and maintain quality control operating budgets.
  • Evaluate new testing and sampling methodologies or technologies to determine usefulness.
  • Coordinate the selection and implementation of quality control equipment such as inspection gauges.
  • Collect and analyze production samples to evaluate quality.
  • Audit and inspect subcontractor facilities including external laboratories.
  • Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.
  • Review quality documentation necessary for regulatory submissions and inspections.
  • Review and update standard operating procedures or quality assurance manuals.
  • Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
  • Participate in the development of product specifications.
  • Monitor development of new products to help identify possible problems for mass production.
  • Instruct vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies.
  • Identify quality problems or areas for improvement and recommend solutions.
  • Instruct staff in quality control and analytical procedures.
  • Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
  • Document testing procedures, methodologies, or criteria.
  • Direct the tracking of defects, test results, or other regularly reported quality control data.
  • Create and implement inspection and testing criteria or procedures.
  • Confer with marketing and sales departments to define client requirements and expectations.
  • Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
  • Analyze quality control test results and provide feedback and interpretation to production management or staff.
  • Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
  • Monitor performance of quality control systems to ensure effectiveness and efficiency.
  • Direct product testing activities throughout production cycles.
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