What does a Part Salesperson do?

Sell spare and replacement parts and equipment in repair shop or parts store.

Jobs Roles

  • Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
  • Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
  • Receive and fill telephone orders for parts.
  • Prepare sales slips or sales contracts.
  • Receive payment or obtain credit authorization.
  • Advise customers on substitution or modification of parts when identical replacements are not available.
  • Examine returned parts for defects, and exchange defective parts or refund money.
  • Mark and store parts in stockrooms according to prearranged systems.
  • Discuss use and features of various parts, based on knowledge of machines or equipment.
  • Demonstrate equipment to customers and explain functioning of equipment.
  • Place new merchandise on display.
  • Measure parts, using precision measuring instruments, to determine whether similar parts may be machined to required sizes.
  • Repair parts or equipment.
  • Fill customer orders from stock and place orders when requested items are out of stock.
  • Assist customers, such as responding to customer complaints and updating them about back-ordered parts.
  • Locate and label parts and maintain inventory of stock.
  • Pick up and deliver parts.
  • Maintain and clean work and inventory areas.
  • Manage shipments by researching shipping methods or costs and tracking packages.
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