What does a Part Salesperson do?
Sell spare and replacement parts and equipment in repair shop or parts store.
- Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
- Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
- Receive and fill telephone orders for parts.
- Prepare sales slips or sales contracts.
- Receive payment or obtain credit authorization.
- Advise customers on substitution or modification of parts when identical replacements are not available.
- Examine returned parts for defects, and exchange defective parts or refund money.
- Mark and store parts in stockrooms according to prearranged systems.
- Discuss use and features of various parts, based on knowledge of machines or equipment.
- Demonstrate equipment to customers and explain functioning of equipment.
- Place new merchandise on display.
- Measure parts, using precision measuring instruments, to determine whether similar parts may be machined to required sizes.
- Repair parts or equipment.
- Fill customer orders from stock and place orders when requested items are out of stock.
- Assist customers, such as responding to customer complaints and updating them about back-ordered parts.
- Locate and label parts and maintain inventory of stock.
- Pick up and deliver parts.
- Maintain and clean work and inventory areas.
- Manage shipments by researching shipping methods or costs and tracking packages.