What does a Mail Clerk and Mail Machine Operator, Except Postal Service do?

Prepare incoming and outgoing mail for distribution. Use hand or mail handling machines to time stamp, open, read, sort, and route incoming mail; and address, seal, stamp, fold, stuff, and affix postage to outgoing mail or packages. Duties may also include keeping necessary records and completed forms.

Jobs Roles

  • Seal or open envelopes, by hand or by using machines.
  • Affix postage to packages or letters by hand, or stamp materials, using postage meters.
  • Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.
  • Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins.
  • Clear jams in sortation equipment.
  • Sort and route incoming mail, and collect outgoing mail, using carts as necessary.
  • Weigh packages or letters to determine postage needed, using weighing scales and rate charts.
  • Determine manner in which mail is to be sent, and prepare it for delivery to mailing facilities.
  • Lift and unload containers of mail or parcels onto equipment for transportation to sortation stations.
  • Wrap packages or bundles by hand, or by using tying machines.
  • Fold letters or circulars and insert them in envelopes.
  • Remove from machines printed materials such as labeled articles, postmarked envelopes or tape, and folded sheets.
  • Add ink, fill paste reservoirs, and change machine ribbons when necessary.
  • Start machines that automatically feed plates, stencils, or tapes through mechanisms, and observe machine operations to detect any malfunctions.
  • Read production orders to determine types and sizes of items scheduled for printing and mailing.
  • Mail merchandise samples or promotional literature in response to requests.
  • Inspect mail machine output for defects and determine how to eliminate causes of any defects.
  • Remove containers of sorted mail or parcels and transfer them to designated areas according to established procedures.
  • Contact delivery or courier services to arrange delivery of letters and parcels.
  • Insert material for printing or addressing into loading racks on machines, select type or die sizes, and position plates, stencils, or tapes in machine magazines.
  • Stamp dates and times of receipt of incoming mail.
  • Operate computer-controlled keyboards or voice recognition equipment to direct items according to established routing schemes.
  • Adjust guides, rollers, loose card inserters, weighing machines, and tying arms, using rules and hand tools.
  • Accept and check containers of mail or parcels from large volume mailers, couriers, and contractors.
  • Release packages or letters to customers upon presentation of written notices or other identification.
  • Answer inquiries regarding shipping or mailing policies.
  • Use equipment such as forklifts and automated "trains" to move containers of mail.
  • Sell mail products, and accept payment for products and mailing charges.
  • Operate embossing machines or typewriters to make corrections, additions, and changes to address plates.
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