What does a License Clerk do?

Issue licenses or permits to qualified applicants. Obtain necessary information, record data, advise applicants on requirements, collect fees, and issue licenses. May conduct oral, written, visual, or performance testing.

Jobs Roles

  • Collect prescribed fees for licenses.
  • Code information on license applications for entry into computers.
  • Evaluate information on applications to verify completeness and accuracy and to determine whether applicants are qualified to obtain desired licenses.
  • Answer questions or provide advice to the public regarding licensing policies, procedures, or regulations.
  • Maintain records of applications made or licensing fees collected.
  • Question applicants to obtain required information, such as name, address, or age, and record data on prescribed forms.
  • Update operational records or licensing information, using computer terminals.
  • Inform customers by mail or telephone of additional steps they need to take to obtain licenses.
  • Perform routine data entry or other office support activities, including creating, sorting, photocopying, distributing, or filing documents.
  • Stock counters with adequate supplies of forms, film, licenses, or other required materials.
  • Assemble photographs with printed license information to produce completed documents.
  • Prepare bank deposits and take deposits to banks.
  • Operate specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.
  • Instruct customers in the completion of driver's license application forms or other forms, such as voter registration cards or organ donor forms.
  • Conduct and score oral, visual, written, or performance tests to determine applicant qualifications and notify applicants of their scores.
  • Perform record checks on past or current licensees, as required by investigations.
  • Respond to correspondence from insurance companies regarding the licensure of agents, brokers, or adjusters.
  • Prepare lists of overdue accounts, license suspensions, or issuances.
  • Train other workers or coordinate their work, as necessary.
  • Verify the authenticity of documents, such as foreign identification or immigration documents.
  • Mail driver's licenses to out-of-county or out-of-state applicants.
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