What does a Gaming Change Person and Booth Cashier do?

Exchange coins, tokens, and chips for patrons' money. May issue payoffs and obtain customer's signature on receipt. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.

Jobs Roles

  • Count money and audit money drawers.
  • Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
  • Exchange money, credit, and casino chips, and make change for customers.
  • Work in and monitor an assigned area on the casino floor where slot machines are located.
  • Listen for jackpot alarm bells and issue payoffs to winners.
  • Maintain cage security according to rules.
  • Obtain customers' signatures on receipts when winnings exceed the amount held in a slot machine.
  • Reconcile daily summaries of transactions to balance books.
  • Sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons.
  • Calculate the value of chips won or lost by players.
  • Furnish change persons with a money bank at the start of each shift.
  • Accept credit applications and verify credit references to provide check-cashing authorization or to establish house credit accounts.
  • Perform minor repairs on slot machines, such as clearing coin jams.
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