What does a First-Line Supervisor of Helper, Laborer, and Material Mover, Hand do?

Directly supervise and coordinate the activities of helpers, laborers, or material movers.

Jobs Roles

  • Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.
  • Collaborate with workers and managers to solve work-related problems.
  • Review work throughout the work process and at completion to ensure that it has been performed properly.
  • Transmit and explain work orders to laborers.
  • Check specifications of materials loaded or unloaded against information contained in work orders.
  • Inform designated employees or departments of items loaded or problems encountered.
  • Examine freight to determine loading sequences.
  • Evaluate employee performance and prepare performance appraisals.
  • Perform the same work duties as those supervised or perform more difficult or skilled tasks or assist in their performance.
  • Prepare and maintain work records and reports of information such as employee time and wages, daily receipts, or inspection results.
  • Conduct staff meetings to relay general information or to address specific topics, such as safety.
  • Counsel employees in work-related activities, personal growth, or career development.
  • Inspect equipment for wear and for conformance to specifications.
  • Resolve personnel problems, complaints, or formal grievances when possible, or refer them to higher-level supervisors for resolution.
  • Recommend or initiate personnel actions, such as promotions, transfers, or disciplinary measures.
  • Assess training needs of staff and arrange for or provide appropriate instruction.
  • Schedule times of shipment and modes of transportation for materials.
  • Quote prices to customers.
  • Estimate material, time, and staffing requirements for a given project, based on work orders, job specifications, and experience.
  • Provide assistance in balancing books, tracking, monitoring, or projecting a unit's budget needs and in developing unit policies and procedures.
  • Inspect job sites to determine the extent of maintenance or repairs needed.
  • Participate in the hiring process by reviewing credentials, conducting interviews, or making hiring decisions or recommendations.
  • Inventory supplies and requisition or purchase additional items, as necessary.
  • Maintain a safe working environment by monitoring safety procedures and equipment.
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