What does a First-Line Supervisor of Correctional Officer do?

Directly supervise and coordinate activities of correctional officers and jailers.

Jobs Roles

  • Take, receive, or check periodic inmate counts.
  • Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.
  • Respond to emergencies, such as escapes.
  • Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
  • Supervise and direct the work of correctional officers to ensure the safe custody, discipline, and welfare of inmates.
  • Restrain, secure, or control offenders, using chemical agents, firearms, or other weapons of force as necessary.
  • Supervise or perform searches of inmates or their quarters to locate contraband items.
  • Monitor behavior of subordinates to ensure alert, courteous, and professional behavior toward inmates, parolees, fellow employees, visitors, and the public.
  • Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports.
  • Instruct employees or provide on-the-job training.
  • Conduct roll calls of correctional officers.
  • Supervise activities such as searches, shakedowns, riot control, or institutional tours.
  • Carry injured offenders or employees to safety and provide emergency first aid when necessary.
  • Supervise or provide security for offenders performing tasks, such as construction, maintenance, laundry, food service, or other industrial or agricultural operations.
  • Develop work or security procedures.
  • Set up employee work schedules.
  • Resolve problems between inmates.
  • Rate behavior of inmates, promoting acceptable attitudes and behaviors to those with low ratings.
  • Transfer or transport offenders on foot or by driving vehicles, such as trailers, vans, or buses.
  • Examine incoming or outgoing mail to ensure conformance with regulations.
  • Convey correctional officers' or inmates' complaints to superiors.
  • Review offender information to identify issues that require special attention.
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