Role:

Microsoft Systems Engineer
Location:

Cape Town - Century City -

ONSITE

( No out of town applications will be considered)
Salary:

Negotiable

Main duties and responsibilities
Resolving all escalations from Tier 2 support
Implement changes and projects such as version upgrades and migrations
Perform proactive optimization and implementation best practice
Document processes and procedures to increase repeatable quality and automation
Develop relationships and communication throughout the company and with customers
Conduct implementation of Hardware and Software projects based on Wintel and Virtualization platforms
Essential skills and experience
Minimum 5 years overall experience in IT MSP Environment
Advanced experience with Windows 2012 R2 / 2016 / 2019/ 2022
Intermediate to advanced experience with Active Directory, DNS, DHCP, IIS, PKI etc.
Intermediate experience with VMware v Sphere 5.5 or above
Intermediate experience with Hyper-V 2012 or above
Good understanding of IP addressing and subnetting
Fundamental understanding of mass storage like SANs and NAS devices
Fundamental understanding of VLANs, routing, firewall behaviour, packet shaping etc.
Comfortable working in server rooms/datacentres racking and cabling up kit
Strong communication (both written and verbal) and comfortable face-to-face
Sound ITIL framework mindset in terms of structured incident management, request management, change management, contractual scope alignment etc.
Good knowledge of Exchange 2016 and above + Microsoft Exchange Server Subscription Edition
Essentials qualifications
MCSA | MCSE or relevant Microsoft role-based certifications from the Azure and Microsoft 365 lists.
Exchange | O365
VCP-DCV (VMware Certified Professional) or Hyper-V
Veeam