This job is expired.


System Support Engineer, Midrand

Last update 2024-04-12
Expires 2024-04-12
ID #2097608178
System Support Engineer, Midrand
South Africa, Gauteng, Midrand,
Modified April 2, 2024


JOB TITLE & PURPOSE OF THE JOB Job Title : EN-IM-03: System Support Engineer Purpose of the job: Maintenance technical support, supports Services activities & projects in the Engineering area.

POSITION IN THE ORGANISATION Organisation structure (job belongs to) Services Platform Reports directly to: Chief Engineer Other reporting to: N/A Direct reports: N/A Network & Links Internal Services Platform, Project Managers, Depot Managers, Technical teams, Supply Chain, Industrial, Quality Engineering network External Suppliers Customers ACCOUNTABILITIES & AUTHORITIES Key accountabilities: Supply engineering resource/skills to support maintenance and projects.

Collaborates with Services Engineering and Platforms, to improve the Services portfolio of products and services.

Participates actively in the Services Engineering network.

Assures the technical support to the projects.

Optimises the scope and related tasks of the Maintenance plan.

Supports cost reduction actions, with sourcing and industrial.

Detects, defines and implements the modifications of the maintained products to improve the reliability and serviceability, in order to reduce project costs and improve the performances of the systems.

Proposes innovative solutions and develops and implements R&D programs and new technologies in the maintenance projects.

Analyses the technical performances of the systems and the efficiency of the maintenance plan and processes, promoting action plans to improve them.

Propose actions to optimise Maintenance plans and LCC.

Searches for improvement actions in maintenance operations, performing engineering interface activities with Operations Engineers (depot support).

Promotes the use of latest maintenance technics and R&D developments (CBM, RCM, Lean).

Participates in the REX process.

Analyses failure criticality studies and uses RCM (Reliability Centred Maintenance) and other available methodologies to define and optimise the maintenance requirements, tasks and intervals.

Analyses and integrates data coming from Operations (Return on Experience).

Manages interface with other Product Lines’ Metiers.

Improve Services Engineering tools & processes Prepare monthly reports for submission to Customer Prepare Maintenance Incident Reports Arrange & facilitate incident reviews Arrange & facilitate technical investigations Track and facilitate closure of NCRs, ARs and Audit findings Perform follow up on and assist with any correspondence with external parties.

Review and Improve Engineering procedures and processes Performance measurements: TD, QCD, PMC, Project reliability / availability / cost targets Feedback from stakeholders EXPERIENCE PREREQUISITES & REQUIRED COMPETENCES Educational Requirements University degree in Railway Engineering, Electronics, Electrical or Mechanical Engineering Experience Mandatory: 1-3 years of experience in Railways system/Application engineering Knowledge of railway systems and equipment Desirable: Knowledge of railway maintenance Working knowledge of safety management systems and safety risk assessment Proficient in the use of MS Office Competencies & Skills Problem solving capacity (technical and costs evaluation of a solution) Capacity of managing Technical risks High Interpersonal Communication and negotiation skills Self-motivated Attention to detail Ability to work independently Desire to learn Effective, professional interpersonal skills Strong team player Dedicated and Hardworking Job Segment: Information Systems, Technical Support, Supply Chain, Supply, Technology, Operations

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: System support engineer

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