Trade Counter Manager (EE)


in Johannesburg, Gauteng
created 1 month ago
Expires 5 Dec
viewed 1
Salary: Refer to advert
Trade Counter Manager (EE) Johannesburg R 60 000, 00 CTC Application Instruction: CV and a professional cover photograph to liesel placedynamics co za AGENCY: PLACEMENT DYNAMICS Minimum requirements: Matric/Grade 12/Equivalent 5 years’ experience in products, sales and customer service with at least 2 years in a team leadership role MS Office, Word, Excel, PowerPoint Main Responsibilities Trade Counter Operations Ensure staff responsible for each category manage their stock portfolios efficiently and effectively which includes merchandise and pricing portfolio Manage sales stock to ensure stock availability, stock counts for ordering, and stock pricing Oversee that stock is correctly displayed and priced for customer convenience Train departmental staff on product knowledge Manage day-to-day activities of the till staff which includes but not limited to cash-up, till floats, overriding and authorisation of transactions People Management Manage the Technical/Repairs Department within the Trade Counter for efficient customer service Manage floor staff including Pullers and Packers for replenishment of stock in the shop and assisting customers getting stock to their vehicles Manage till or cashier staff in terms price authorisations and overrides Manage sales staff involved in pricing of products, customer support on the floor, and merchandising Manage performance and development of direct reports Quality and Compliance Adhere to specified standards, policies, practices and procedures Prevent losses, wastage or misuse of time, materials or equipment Use appropriate tools to conduct work, and ensure quality, accuracy and completeness of all deliverables Identify and recommend areas/ways to improve processes Maintain a neat, clean and organised work area Team Collaboration and Individual Performance Collaborate and work closely together in a team or group Align own behaviour with the organisation culture and values Achieve performance objectives as agreed with the line manager Skills & Knowledge Attention to detail Communication skills Planning and organising skills Interpersonal skills Managerial skills Ability to transfer expert knowledge management Product knowledge Sales Customer service AccPac Retail Management System (RMS) MS Office applications Attributes Adhere to principles and values Delivery orientated Customer-centric approach Resilient Conscientious Positive attitude Self-driven Please take note that initial correspondence will be via email Correspondence will be entered into with short-listed candidates If you have not received a reply within 3 weeks please consider your application unsuccessful Read More...
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