IBM Planning Support Analyst

at Exceed Human Resource Consultants  

Full-time
in Bellville, Western Cape
created 1 month ago
Expires 14 Oct
viewed 3
Reference: 5047 SJJob Description:Reporting to the Support Manager, this role will be the primary system support specialist for the African/Europe and Americas time zones.This role will partner with key finance stakeholders in the support of the PBF (Planning, Budgeting and Forecasting) environment for the client.
The client is a Global company with a TM1 (now called IBM Planning Analytics) user base of more than 1500 users.
Working in a team of 2 support specialists as part of a bigger team that will rotate in shifts from 8AM 5 PM or 5PM-1AM weekdays.
There is flexibility to work from home depending on the level of experience.
Some international travel might be required.System support of IBM Cognos TM1 applications in a global environmentLiaise with Business Unit financial stakeholders to optimize reporting and analysisMaintain and improve all TM1 assets, including Cubes, Dimensions, Rules, TI ProcessesMaintain and improve reporting suitesTrain, develop and support other business users using IBM Cognos TM1Ensure updated documents of all procedures, processes, rules and definitions are maintainedQualifications:1 years of experience either as administrator or support analyst supporting an enterprise systemKnowledge and experience working with a service support desk applicationExperience working with Service Now or similar will be an advantageTertiary qualification will be an advantage, preferably with IT knowledgeInterest in BI/BA tools specifically with Cognos BI, Microsoft SQL/Server and/or PowerBI will be an advantageGood general computing knowledge, troubleshooting and support capability on the Microsoft Windows platform, a good understanding of networking fundamentals, familiar with application configurationA strong sense of responsibility and integrityAbility to work under pressure and deliver on deadlinesBusiness analysis experience Read More...
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