0

applicants

Call Centre Agent/ Advisor (Insurance and Financial)

at AtripleA  

Full-time
in Accounting Jobs in Gauteng, Gauteng
created 1 week ago
Expires 14 Apr
viewed 5

Call Centre Agent/ Advisor (Insurance and Financial)

Location: Irene, Centurion

           

Our client in the Insurance and Financial industry is looking for a Call Centre Agent/ Advisor to contribute towards the organizational growth by applying the most effective selling techniques.

 

Key responsibilities

 

  • Telephonic interaction with product providers, administration staff & clients.

  • Concise e-mail communication to current client base, potential clients and administration staff.

  • Formal report interpretation and reporting to Call Centre Team Leader/Line Manager.

  • Advising potential clients (telephonically and or electronically) on all products as per product base and per FAIS requirements.

  • Administration process of completing necessary documentation with potential clients.

  • Follow-up on outstanding information & documentation on all applications for all product suppliers.

  • Follow-up on all feedback received.

  • Assisting in all queries received.

  • All after sale service to clients.

  • Office hours as contracted or as required by the company.

  • Submitting documents for processing. o All product benefit confirmation.

  • Maintain records as per office/FAIS requirement

  • General Sales and Referral Duties.

 

Requirements           

                               

  • Sales tactics/principles

  • FSB structure and FAIS Act

  • Computer skills (MS Office, Excel & Outlook)

  • RE 5

  • Matric

  • Business Training

  • Continuous professional development prescribed by the FSCA

  • Sales experience

  • Understanding of Financial Industry


Recent jobs at AtripleA

IT Fields Technician (Richards Bay) at AtripleA in Durban 6 days ago
Executive PA (Retail) at AtripleA in Accounting Jobs in Johannesburg 1 week ago
Executive PA (Retail) at AtripleA in Johannesburg 1 week ago
Property Specialist (Retail) at AtripleA in Accounting Jobs in Johannesburg 1 week ago
Financial Controller (Retail) at AtripleA in Accounting Jobs in Johannesburg 1 week ago
Brand Manager (Retail) at AtripleA in Accounting Jobs in Johannesburg 1 week ago
Financial Advisor (Financial) at AtripleA in Centurion 1 week ago
Maintenance Technician (Commercial) at AtripleA in Accounting Jobs in Gauteng 1 week ago
Maintenance Technician (Commercial) at AtripleA in East Rand 1 week ago
Financial Clerk (Commercial) at AtripleA in Accounting Jobs in Gauteng 1 week ago