Store Manager

at Robert Walters  

Full-time
in South Africa, Western Cape
created 1 week ago
Expires 13 Mar
viewed 0
Robert Walters Africa EDUCATION: Bachelor Degree in Finance or Business Administration.
LANGUAGE: Fluent Portuguese and English.
EXPERIENCE: Minimum 5 years at management level in FMCG or Retail companies PRIMARY DUTIES AND RESPONSIBILITIES: Create an example of excellent shopping experience to increase customer visits to the store and maintain existing customer base Work together with other store managers and head office to improve the overall shopping experience Have overall responsibility for employee satisfaction within the department and motivates employees accordingly along with plans to improve it.
Drive sales to reach targets and keep operational costs within budget Mentor/ coach his staff on a regular basis on how they can improve their performance to improve overall customer service Conduct team meetings on a regular occasion to keep the store team updated about the company and store performancePromote and ensure a safe working environment Drive continuous improvement and ensure that standards are adhered to as per Standard Operating Procedures Ensures all food safety and hygiene standards are achieved Share new ideas and initiatives with Operations Management team to improve customer service and overall store performance Implements plans as per head office or Operations Management instructions Ensure that daily routines are executed by the staff properly, ordering, receiving, price checks, shelf replenishment etc KNOWLEDGE, CORE COMPETENCIES & PERSONAL TRAITS: Excellent customer focus Excellent leadership and communication skills Able to lead by example 5 years store management experience in multicultural environment Team management experience Basic MS Office skills.
As the Store Manager in Angola, you will need to be fluent in Portuguese and English and have an excellent understanding of the FMCG/ Retail industry.
If you feel that you match the above criteria, please send your application directly to marc.abrahamsonrobertwalters.com Read More...
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