Technical and Quality Supervisor

at Top Personnel  

Full-time
in Port Elizabeth, Eastern Cape
created 1 week ago
Expires 13 Mar
viewed 0
Salary: R25,000 pm cost to company

Technical and Quality Supervisor Salary - R25 000.00 CTC per month About the Position - Responsible for identifying quality and aftersales issues at plant level and ensuring their resolution and improvement for shipment to customers. - Feeding reported technical issues from the aftersales department to relevant department within the assembly plant, to ensure rectification and improvement. - Assisting current dealer network and regional offices with efficient and quality aftersales support. - Working closely with Customer Support to understand customer issues and to identify process or product changes that will result in enhanced customer satisfaction. - Assist with aftersales related market research and recommend improvement measures with the aim of continuously enhancing customer satisfaction. - Assist marketing dept with new model launch preparation where applicable. - Dealing with local parts adaptations and approval for compliance and regulatory purposes. - Ensuring parts conformance, quality and compliance is adhered to from a technical and quality perspective. - Obtaining standards as set out by the SABS and NRCS as well as identifying applicable standards per vehicle category. - Ensuring compliance to the set out standards and road traffic act. - Acting as appointed product certification representative at plant level for NRCS related issues and audits. - Attending automotive meetings regarding compliance of new vehicle technology and regulatory requirements - Member of technical committee responsible for investigating, approving and implementing product changes, improvement and enhancements as per marketing requirements and customer expectations. - Providing and supporting information to bodybuilders through the distribution of Superstructure information. - Co-ordination of adaptations to assembled bodies as needed. - Collect and study operational information and make recommendations of particular customer applications. - Warranty trend analysis on a monthly basis in comparison with parts consumption number of incidences and cost. - Analysis of product failures to the root cause level and ensuring implementation of corrective actions. - Steering production equipment improvement through modification new development and installations. - Performing technical assessments and investigations as required to determine failure occurrence resulting factors and suggested actions. - Technical fault finding on reported problems within the assembly plant by means of diagnostic interrogation investigation and inspection. - Meeting with suppliers to discuss product needs and requirements as per customer expectations. - Managing in plant data and corrosion protection processes to ensure high level of compliance and effectiveness. - Qualification - Mechanical Engineering qualification Desired Skills - Technical abilities Desired Work Experience - 2 to 5 years

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