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System Support Specialist, South Africa

South Africa, Western Cape, South Africa
Last update 2024-04-23
Expires 2024-05-23
ID #1755737890
Free
System Support Specialist, South Africa
South Africa, Western Cape, South Africa,
Modified July 29, 2023

Description

System Support Specialist Flash 2023-07-19 Western Cape Job Ref #: T004 Industry: Fintech Job Type: Permanent Positions Available: 1 We are looking for a talented individual to be part of our Middleware team. This individual will be responsible for ensuring that a company's software applications function properly and efficiently. Job Description Day to day responsibilities will include:•Providing technical support to users experiencing problems with software applications. This may involve troubleshooting issues, diagnosing and fixing bugs, and providing assistance to users with various technical problems.•Maintaining documentation, including user guides, troubleshooting guides, and technical specifications.•Performing regular maintenance tasks, such as checking log files, monitoring system performance, and applying software updates.•Participating in the planning and implementation of software upgrades and updates. This may involve testing new versions of software applications and working with software developers to ensure that changes do not negatively impact the user experience.•Collaborating with other IT staff and software developers to resolve issues and improve software applications.•Participating in meetings with users, software developers, and other IT staff to discuss issues and identify solutions.•Providing training and assistance to users on how to use software applications. Job Requirements Minimum requirements:•Matric•Relevant tertiary qualification•15+ years of experience in the system operations environment•15+ years of experience in the software development environment Skills •Ability to Identify service managers•API Manager •Redis•Rabbit MQ•Problem solving •Fault Finding Attributes:•Attention to detail•Adaptability.•Curiosity•Persistence: •Patience•Resourcefulness

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: System support specialist

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