Job Overview:

We are seeking an experienced Senior Technical Product Manager to take ownership of our Jabu Pay ecosystem.

Key Responsibilities:

Product Development & Finalization:

1. Update and maintain the product roadmap.

Technical Coordination:

1. Manage access and use to product tools and platforms (Lucidcharts, Figma, Jira, Notion, Sentry, Mixpanel).
2. Oversee automation scripts for transaction monitoring.
3. Ensure all product documentation and assets are properly organized and accessible.
4. Act as the point of contact for QA processes, error checking, and feedback.
5. Meet with customers regularly to define product necessities and roadmap.
6. Identify opportunities for process automation and optimization.
7. Maintain and improve scripts for transaction checks (e.g., duplicates, high-value transactions).

Team Leadership:

1. Coordinate daily stand-ups and weekly sprints with development teams.
2. Manage Jira boards and ticketing systems.
3. Manage team performance and monthly metrics.
4. Facilitate effective communication between developers, QA teams, and other stakeholders.
5. Assist in hiring and onboarding new team members, including product designers.
6. Define key performance indicators (KPIs) for product success.
7. Use analytics tools to track user engagement, adoption rates, and other relevant metrics.
8. Report on product performance to senior management.

Stakeholder Communication:

1. Manage communication with external partners and vendors (e.g., NFS, Banks and other wallets).
2. Bridge technical communication between internal teams and external partners.
3. Prepare and distribute release notes and updates.