To ensure effective merchandising of clients’ products at store level. Key Responsibilities and Deliverables : Shelf health and effective administration Count and determine stock to be merchandised and document Unpack stock and document Document drawn stock Ensure all lines are on display Monitor stock levels Report and follow up out of stocks to relevant party Check quality continuously, respond to poor quality or damage Keep area clean, tidy and uncluttered including store room Identify cross merchandising opportunities and ensure execution after approval Accuracy of PI Labels and price stickers Draw stock according to requirements and document Replenish displays, lift and move stock forward Customer / Client satisfaction Feedback on customer complaints, queries and requests Greet and acknowledge customers Communication on and upkeep of product knowledge / knowledge of promotions Ensure professional and value adding Customer / Consumer service Advise on use of products Ensure professional appearance and conduct Ensure company uniform is clean and tidy Effective teamwork and self-management Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained Demonstrate consistent application of internal procedures Plan and prioritise, demonstrating abilities to manage competing demands
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