Implementation Manager, Randburg

Last update 2024-07-14
Expires 2024-08-14
ID #2205784872
Implementation Manager, Randburg
South Africa, Gauteng, Randburg,
Modified June 25, 2024


The Implementation Manager, working with the CSRM will play a crucial role in executing Skills Build through strategic partnerships across a specified geography.

This individual will be responsible for managing all aspects of program implementation, ensuring high-quality delivery, and achieving key performance indicators (KPIs) including but not limited to learner engagement, course completions, and credentials issued.

1 Year contract with the possibility of extension Responsibilities: Program Implementation & Management: Oversee the rollout of the training program through partner organizations to drive pre-determined learner outcomes.

Partner Coordination: Serve as the primary liaison between our organization and partner entities.

Facilitate communication, resolve issues, and ensure partners have the necessary resources and support to effectively deliver the program.

Performance Monitoring: Track and analyze program performance against KPIs, including learner engagement rates, course completion rates, and the issuance of  credentials.

Implement strategies to address any gaps or areas for improvement.

Internal Management Processes: Managing and coordinating across CSR sub-teams to ensure internal stakeholders are aligned/consulted/informed, budgets are allocated, project-based learning marketing and communications processes are managed.

Quality Assurance: Work closely with the content and credentialing teams to ensure that all program offerings meet our high standards for content quality and credentialing criteria.

Feedback Loop: Collect and synthesize feedback from partners and participants to inform continuous improvement of the program.

Reporting: Prepare and present regular reports on program status, challenges, and achievements to senior management and relevant stakeholders to ensure targets are being achieved.

Skills and Competencies needed : Program Management: Self organized with a keen ability to identify problems and develop solutions to complex challenges; be able to manage multiple workstreams and priorities at once, be able to synthesize and distil information from multiple inputs to develop a strong strategy & plan; must be willing to take on strategic challenges and deliver solutions.

Learning: A sound knowledge of instructional design, program development, analytics, learning technology and learning principles.

General understanding of the educational and workforce skills landscape with a sound knowledge of new technology fields: Such as AI, Cyber, Data, Cloud, Software Development and key employability skills for entry level employment in these fields.

Relationship with partner organizations: Strong professionalism and stakeholder management skills and experience of working with organizations such as educational establishments, non-profit enterprises, government agencies (especially those focused on employment and upskilling) and training providers.  General Skills ·  Minimum 8 years’ experience in program management / consulting and/or digital learning transformation roles Experience with digital (online) learning platforms and digital credentials.

Strong communication skills (written and verbal) Strategic thinking & project management expertise Strong work ethic with a competitive nature and a desire to succeed.

Intense curiosity to learn and willingness to be coached.

Experience in CSR or with an NPO/NGO, especially with a focus on workforce development.

Can easily adapt to different environments and cultures.

Customer / partner relationship skills.

Drive, self-motivation and robust organisational skills are important as the role involves working from home (or the office when needed) as part of a large virtual team Please note only shortlisted candidates will be contacted.

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Implementation manager

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