Key Responsibilities:

• Oversee and manage all lodge operations, including Housekeeping, Maintenance, Front Office, Reservations, Entertainment, Fleet, and Food & Beverage.
• Ensure financial health by managing annual budgets and preparing weekly and monthly reports for the Board; contribute to short-, medium-, and long-term planning across departments.
• Oversee monthly and yearly financials, ensuring compliance with all financial regulations.
• Lead building projects, ensuring adherence to health and safety regulations and Reserve Rules.
• Manage HR functions, including staff training, performance reviews, development, and wage negotiations.
• Foster a team-oriented environment through strong leadership and communication.
• Build and maintain relationships with timeshare owners, homeowners, points clubs, and exchange companies.
• Handle operations management, property management, and insurance compliance.
• Drive marketing and sales initiatives to enhance lodge visibility and occupancy.
• Ensure compliance with POPI, Employment Equity, and Health & Safety regulations.

Requirements:

• Relevant qualification in health and safety, hospitality management, or a related field.
• Extensive experience in operations management, with a focus on property and insurance compliance.
• Strong network connections within the hospitality industry, particularly with points clubs and exchange companies.
• Excellent problem-solving skills and a proactive approach to challenges.
• Proven track record with contactable references.
• Previous experience in wage negotiations and HR management.
• Strong leadership skills with the ability to work collaboratively as a team player.