Retail Operations Manager (CA) required in Somerset West.
Are you a qualified CA (SA) with a passion for retail and operational leadership? Our client in Somerset West, a growing enterprise in the retail industry, is seeking a Retail Operations Manager.
This role involves leading store performance, streamlining operations, and driving business growth.
Strong analytical skills and a systems-driven mindset are essential.
Requirements:
- Essential to have a CA (SA) qualification
- 2+ years post-articles experience, preferably in a retail, FMCG, or operations-heavy environment
- Advanced Excel / Google Sheets proficiency
- Excellent communication skills and a collaborative mindset
- A natural leader with strong analytical and operational capabilities
- Strong with systems, numbers, and team development
- Commercial and financial acumen with experience managing budgets, forecasts, and reporting
- Solid understanding of business systems and processes; ERP experience
- Proven ability to build and lead effective teams, while driving accountability and performance
Duties and Responsibilities:
- Oversee daily operations across the retail environment
- Drive store performance, efficiency, and profitability
- Identify inefficiencies and implement process improvements
- Work closely with store managers and executive leadership
- Help scale the group by implementing best practices, controls, and growth strategies
- Monitor store-level financial performance, including sales, margins, and expenses
- Analyse financial reports to identify trends, risks, and opportunities
- Implement cost-control measures
- Use data analytics to drive decision-making and continuous improvement
- Lead special projects including revamps, store launches, and tech rollouts
- Monthly visits to stores in the greater Cape Town area
