Job Position: Chief Operations Manager
Ref: 4780
Location: PE/Gqeberha
Salary: up to R62 000 per month commensurate with qualification and experience

Email your CV to recruit@onlinepersonnel.co.za

Qualifications / Requirements:
• Bachelor’s Degree in Business Administration, Operations Management, or a related field
• Master’s Degree or MBA highly advantageous
• Minimum of 3 to 5 years of experience in operations management
• Proven track record in a senior leadership role, preferably within a medical or related industry
• Ability to analyze complex operational issues and develop effective solutions
• Analytical thinking
• Proven ability to make sound decisions under pressure
• Ability to drive innovation and change within the organization
• Strong leadership and people management skills
• Excellent strategic planning and project management abilities
• Proficient in financial management and budgeting
• Strong problem-solving and decision-making skills
• Excellent communication and interpersonal skills

Key Performance Areas:
• Operational strategy and planning:
- Develop and implement operational strategies aligned with the company’s objectives
- Design and oversee the execution of business plans to meet company goals
• Process management:
- Ensure all operational processes are streamlined and efficient
- Implement best practices and continuous improvement methodologies
• Warehouse management:
- Oversee the day-to-day operations of the warehouse
- Ensure the correct use and management of the Warehouse Management System (WMS)
- Report on operational aspects of the warehouse to senior management
- Ensure the team processes store orders timeously
- Ensure the team correctly receives and stores stock from all suppliers
• Team leadership:
- Lead, mentor, and develop the operations team
- Foster a culture of high performance, accountability, and continuous learning
• Financial management:
- Manage the operations budget, ensuring cost-effective operations
- Monitor financial performance and implement corrective measures as needed
- Assist the finance team with stock takes to ensure accurate stock reporting
• Compliance and risk management:
- Ensure all operations comply with legal and regulatory requirements
- Develop risk management strategies to minimize operational risks
• Performance monitoring:
- Set performance targets and monitor key performance indicators (KPIs)
- Report on operational performance to senior management and stakeholders
• Customer and supplier management:
- Maintain strong relationships with key customers and suppliers
- Ensure customer satisfaction and address operational issues promptly