Request For Proposal-information Technology Support Services, Germiston

Last update 2024-07-17
Expires 2024-08-17
ID #2210565893
Request For Proposal-information Technology Support Services, Germiston
South Africa, Gauteng, Germiston,
Modified June 28, 2024


INVATION TO BID YOU ARE HEREBY INVITED TO BID FOR THE FOLLOWING THEMBALETHU DEVELOPMENT REQUIREMENTS Procurement Reference: TD-ICT RFP/2/RFP Issue Date:--3 Description: Request for Proposal-Information Technology Support Services Validity Period: Days RFP Closing Date: --3                 @: RFP Submission Address: Unit 5, Minuach Road, Highway Gardens, Edenvale Quotation Addressed to: Thembalethu Development NPCGoods / Services Delivery Locations Unit 5, Minuach Road, Highway Gardens, Edenvale Contact Persons Mphumzi Belle: For Enquiries: Contact Person: Alex Nyamani Finance Manager  1 Thembalethu Development Address to be on the Invoice Unit 5, Minuach Road, Highway Gardens, Edenvale VAT Number to be on the Invoice6 Please note! All Quotations must be on a Company Letter Head.

Quotations must be in a sealed envelope clearly marked with the RFP reference number plus the USB soft copy of BID documents and must be submitted to the above-mentioned address.

PLEASE NOTE: A PURCHASE ORDER MUST BE SIGNED & RETURNED TO OFFICE BEFORE   RENDERING THE SERVICEPreparation of Bid documents: You are requested to quote for the work/items/materials/services by completing, signing and returning: LIST OF ALL RETURNABLE & COMPULSORY DOCUMENTS Description Compulsory Yes/No Non-Compulsory Yes/No Bidder Indication1.     The Request for Proposal (RFP). P  2.     Letter Head Quotation with detailed proposal of the service. P  3.     Valid Tax compliance status pin. P  4.     Most recent Copy of CSD Report printed within days before closing date. P  5.     Copies of Company/entity registration documents. P  6.     Valid BBB-EE Certificate Accredited by SANAS / Sworn Affidavit with valid Commissioner of Oath Stamp; P  7.     Certified ID copies of all Directors / Members. P          Submission of Quotations and Proposal:  should be submitted to the address above, no later than the date and time of the deadline.

No quotation/bid will be accepted from any bidder related to directors or employees of the THEMBALETHU DEVELOPMENT and any person related to them.

  Evaluation Criteria:  Phase 1: Compulsory Documents Refer to the above table. Phase 1: Technical Evaluation %Item Criteria Weighting in %1 Service provider experience in providing similar services with Reference Letters and Testimonials on company letterheads%2 Technical expertise of staff in Information technology (Relevant Qualification)%3 Experience in Server Infrastructure and Cloud Services%4 Technical Approach: Methodology and/or Project Approach/Plan%5 Technology, Management Information and Reporting, Internal control requirements (Access control, Security, hardware and software)%   Key areas of focus Network and data security, including directory, group policy, firewalls, virus protection, and email security.

Data backups to ensure all company-owned work is saved periodically.

Installation and update network system improvements.

Install and configure wireless networking.

Monitor servers, LAN/WAN, and Wi-Fi to ensure full coverage.

Evaluate connectivity issues, equipment, and software and hardware.

IT issues; hardware maintenance, software, networking Helpdesk and technical support either by phone, remote access, or site visits Oversee troubleshooting for system errors.

Set up equipment for new users and employees.

System optimization for all technology resources.

Supervise and empower Internal I.

T official.

Configure and set up telephones and other hardware machines T Policy update and Standard Operating Procedure manual update.

External and Internal I.

T audit Migration from physical server to cloud services.

T support other software packages such as SAGE Evolution & SAGE VIPWebsite update and configuration T workshops and seminars for internal staff   TERMS AND CONDITIONS FOR BIDDING: THEMBALETHU DEVELOPMENT reserves the right to not make an award; to award multiple bidders and may procure the services, either in whole or in part, from anyone of the appointed bidders.

The bidder must ensure the correctness and validity of the quote.

All price(s) andquantities quoted are at the bidder’s risk.

THEMBALETHU DEVELOPMENT reserves the right to conduct supplier due diligence prior to final award or at any time during the contract period.

THEMBALETHU DEVELOPMENT reserves the right to award according to the most economical service option submitted.

And will under no obligation accept the lowest or any quote.

THEMBALETHU DEVELOPMENT reserves the right to stop the contract partly or, temporarily or indefinitely, in which event neither claim nor liability whatsoever shall lie against the contractor due to non-compliance, non-performance, by the service provider.

THEMBALETHU DEVELOPMENT reserves the right to conduct price negotiations, where deemed necessary.  Preference will be given to local service providers through the address that is on the company registration documents (CK), who will be able to visit office regular and as and when.

Any queries should be addressed to the requester at the address and contact details given above.

Please prepare and submit your proposals or inform the undersigned if you will not be submitting a Proposal.

Yours sincerely, Mphumzi Belle Senior Procurement Offic

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Request for proposal-information technology support services

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