Responsibilities:

• Monitor and manage the debtor accounts to ensure payments are received within agreed-upon timeframes.
• Prepare and send invoices to clients using Create and Plain software.
• Follow up on overdue accounts and implement effective collection strategies.

Reconciliations and Reporting:

• Perform regular account reconciliations to ensure accuracy in records.
• Generate and analyse debtor aging reports using Zero and Excel.
• Investigate and resolve discrepancies in collaboration with the relevant stakeholders.
• Maintain accurate records of all customer accounts and interactions.
• Process credit notes and adjustments as required.
• Assist in the preparation of month-end financial statements and audits.

Communication and Coordination:

• Communicate with clients to resolve payment-related queries promptly.
• Liaise with internal departments to address invoicing and payment issues.
• Build and maintain strong relationships with clients to ensure continued satisfaction.

Qualifications:

• Diploma or degree in Accounting, Finance, or a related field (preferred).
• Minimum of 3 years of experience in debtors management or a related role.
• Proven proficiency in using Great Plain, Zero , and Excel for financial tasks.

Skills and Competencies:

• Excellent numerical and analytical skills.
• Proficient in Microsoft Excel (advanced level).
• Strong knowledge of debtors management principles and practices.
• Exceptional attention to detail and organisational skills.
• Excellent communication and interpersonal skills.