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Property Admin Supervisor - East London, East London

Last update 2024-04-21
Expires 2024-05-21
ID #2020948840
Free
Property Admin Supervisor - East London, East London
South Africa, Eastern Cape, East London,
Modified February 6, 2024

Description

JOB DESCRIPTIONWe are looking for an experienced Property Administrator who will be responsible forsupervising and planning the billing and collectionsoperations.

The successful candidate will be key in establishingand maintaining effective and cooperative workingrelationships with customers, facility managers andproperty operation teams.

In addition to maintaining oversight on clericalteam, the prospective candidate will also beresponsible for their own portfolio of buildings,administration of which will encompass the fullproperty administrative function from leaseonboarding to accounts payable and cash bookreconciliation.

This position is highly visible and requires a strongleader with the ability to prioritize, plan, andsupervise the clerical team.

KEY COMPETENCIESAbility to work as part of a team Friendly, helpful, and service – orientated Excellent communication skills, written and verbal Client management skills Planning, organizing and time management Deadline driven and achievement orientated Ability to work under pressure to tight deadline Problem-solving and critical thinking Ensure efficient leasing administration, effective tenant billing and collections, excellent customer service and provide accurate management reports Property administration for own portfolio: Leasing administration, billing and receipts/refunds; tenant collections ; tenant relations; accounts payable/receivable (debtors and creditors) and cash book reconciliations Oversee and streamline billing processes Ensure month-end closing of the billinggroup functions Maintain and implement quality assurancefor all processes Respond and mitigate billing escalations Upload tenant charges into MDA and reconcile to the accounting system Assist with ensuring invoices are delivered to customers accurately and in a timely manner Ensure invoices are uploaded to third party bill systems on time and accurately Observe and adhere to established processes, procedures, policies, and guidelines Team building and training Assist with AR related special projects as necessary Weekly and monthly ledger reconciliations, aging review and reporting to direct supervisor Review monthly delinquency notifications to revenue team Confirm and reconcile customer disputes as they pertain to payment of outstanding balances due Provide excellent & considerate customer service to external and internal customers.

Meet defined department goals and collection metrics.

Provide weekly/monthly detailed collection status to management.

QUALIFICATIONSGrade 12 Relevant diploma in propertymanagement field advantageous EXPERIENCE2-3 years in a similar role Property industry and utilities understanding essential Minimum junior level management experience Intermediate Excel skills Experience in customer service SAGE/MDA experience advantageous

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Property admin supervisor - east london

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