Join to apply for the Store Manager at Pn P role at Pick n Pay

Introduction

Pick n Pay is looking for talented people with exceptional skills who share our values and want to join a team of experienced professionals. We have exciting opportunities for determined, focused and dedicated individuals who wish to apply for the Store Manager position.

Duties & Responsibilities

Customer Journey

• Customer centric approach
• Ensuring customer service standards are rigorously applied
• Attending to all customer service requests, advertising on product and services. Ensure that VM standards are adhered to and execution of all plans and promotions.

People Management

• Manage all people related aspects on an ongoing basis for staff.
• Able to deal with employee shortcomings if/when needed.
• Assist with recruitment on a store level according to company policy and procedures.
• Assist with identifying training and Development initiatives for employees.
• Assist with performance management - focus on talent management and succession planning.
• Able to lead and manage a team of employees.
• Assist with identifying training initiatives and develop staff accordingly.

Daily Operations/Stock Management/Risk Management

• Opening and locking of store in accordance with the company security procedures
• Conducting start & end of day reporting and procedures
• Conducting administration (staff scheduling & leave, invoices, pricing, costs, floats & banking, expense control, reconciliations, CDC and head office instructions etc) per company standards and procedures
• Ensuring merchandise is offloaded, captured, packed, merchandised & displayed per company policy
• Monitoring quality and controlling soilage of merchandise and taking appropriate action
• Controlling shrinkage
• Ensure that OHS standards are adhered to at all times

Sales/Promotions

• Promoting sales to achieve budgets and monitoring sales, turnover and participation.
• Conducting promotions
• Implementation of markdowns and RTC's

Desired Experience & Qualification

• Grade: 12 (NQF Level 4) or equivalent.
• 2 years experience as an assistant manager/Related
• Computer literate - MS Outlook, Excel, Word. MS Teams/Zoom.
• Willingness to work irregular hours, including evenings and weekends and stock takes after hours
• Willingness to be moved from store to store if and when needed
• Willingness and ability to undertake physical hands-on tasks
• Complete an assessment

Competencies

• An absolute passion for the product
• Good interpersonal & communication skills
• Conscientious, attentive to detail, accurate
• Good staff management and development skills
• Sense of urgency, enthusiasm and high energy level
• Assertiveness
• Customer centric approach
• Ability to work under pressure
• Motivation, self-confidence and the use of initiative
• Team player who is results-driven.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development
• Industries
• Retail