Position Title: Junior BPA Workflow Designer - Business Automation Reports to: Senior BPA Division Manager Support for: BPA Solutions Architect, existing and prospective clients Location: Cape Town Hours of work: 8:30am to 5:00pm Qualification and Experience: Degree / Diploma / Qualification relevant to the position Working knowledge of: Accounting Principles Basic Programming (no code)Laserfiche (you will be taught this)Key skills / Job specific competencies: Analytical Ability to solve problems Ability to build and maintain business relationships Desire to learn and grow within the organisation Strong team player Ability to work under pressure PURPOSE: ISN Vision Statement: Adding value to our customers and organizations by provisioning business focused I. T solutions, improving efficiencies, service and sales. ISN – We live your business with you. Objectives: To demonstrate the ECM products to prospective clients To on-board new clients To maintain and build new systems for existing and new clients To ensure integration to billing is maintained Values: Happiness Trust Diligence Honesty Integrity KEY RELATIONSHIPS: Internal: Senior BPA Workflow Solutions Architect Technical Director Managing Director Help Desk Agents Account Manager External: Prospective clients Active clients Responsibilities and Key Performance Indicators (KPIs): New client acquisition: Research ECM product fit Develop a pitch to present to prospective clients Demonstration of ECM product Scope of Work / POC / POAClose - Number of new clients Implementation of ECM product: New scope / POA based on above POCDevelop Train Implement Ongoing support - Turn-around-time as agreed with all parties noted in the POADevelopment of existing clients: Follow up calls Development of new projects from the results of the above - Number of new projects per existing clients
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