The Service Domain Lead: Datacenter & Server is responsible for the strategic, operational, and technical leadership of an organisation's datacenter, server infrastructure, and related platforms. This role ensures high availability, stability, security, and scalability of enterprise server environments and datacenter operations.
Responsibilities Manages Security requirements for Server and Datacentre services (On-prem and Azure)
Manages services to agreed Service Level Agreements that meet business needs
Manages services to agreed Service Level Requirements for new services for both business and suppliers
Ensures the effective implementation of technology standards in the Server environment
Identifies and implements various component parts necessary to deliver the services through Operating Level Agreements
Manages services to the agreed Operational Level Agreements between suppliers
Manages the day-to-day delivery of the contracted services, ensure quality of delivery and address service failures
Co-ordinates, directs and evaluates the operations of the Environment
Ensures system performance through the monitoring of performance and system configuration
Oversees effective incident resolution
Drives continuous service improvement(s) to maximise the effectiveness and quality of Wintel/Oracle services
Manages Disaster Recovery Capabilities
Optimising, scaling, and advancing. cloud-hosting capabilities. Qualifications Matric and a Bachelor's degree in IT, Computer Science, or related field.
7–10 years experience in server/compute/datacenter environments.
3–5 years in a leadership or senior technical role.
Certifications beneficial
VMware VCP
MCSE / MCSA / Windows Server
Azure/AWS Associate‑level
