Requirements:
Relevant

degree or diploma.
Proficiency with

MS Project, Power Point, Word, and Excel.
Experience in the

web-based software development lifecycle.
Strong

time management

skills and ability to prioritise

tasks effectively.
Excellent

communication skills , both written and verbal.
Experience in

project planning and coordination.
A solid understanding of

HR processes

is a significant advantage.
Experience in

business analysis

within the HR sector is a plus.
A

technical background

is beneficial but not essential.
Primary Responsibilities:
Provide ongoing support to clients , ensuring they gain maximum value from the HR and Learning software solutions.
Drive innovation by

offering suggestions

on how to enhance system use and streamline client processes.
Facilitate

client workshops and training sessions

to gather business requirements.
Configure the system

to meet the specific needs of each client.
Develop and maintain

Business Requirement Specifications

(BRS) and Process Specifications.
Provide consultation on

HR-related matters

in combination with the client's system.
Offer

post-implementation support , ensuring continued system success.
Create and update

training manuals

and

Quick Reference Guides

for clients.
Secondary Responsibilities:
Assist with compiling

Functional Requirements Specifications (FRS).
Support

project management activities

throughout the

software development process.
Help develop

test plans and assist with the testing of software

to ensure alignment with requirements.
Contribute to the training and mentoring

of new team members.
If you are a motivated professional with a passion for helping clients succeed through innovative software solutions, we would love to hear from you. Apply today to be a part of a dynamic team working at the forefront of HR and Learning technology.