Branch Manager, Johannesburg

Last update 2024-02-29
Expires 2024-03-29
ID #2008540969
Branch Manager, Johannesburg
South Africa, Gauteng, Johannesburg,
Modified January 27, 2024


The Branch Manager plays a pivotal role in effectively managing branch operations, ensuring exceptional customer service both internally and externally. The primary focus is on achieving optimal recovery ratios of auctioned vehicles while minimizing theft, damages, and health and safety issues.
Key Responsibilities
Organize and oversee smooth branch operations for excellent customer service.
Maintain well-maintained stock, ensuring no additional damages or theft.
Analyze business information from dashboards and reports to implement action plans.
Manage various reports related to 360 visual transactions, vehicle parts, asset types, inter-warehouse movements, checklists, and yard space.
Supervise auction preparation and delivery, ensuring high starting ratios for vehicles.
Manage sales recoveries and cancellations to meet targets.
Lead and manage the branch workforce for optimal performance and engagement.
Collaborate with the Human Capital Department to address people-related areas effectively.
Ensure employee training and performance exceed expectations.
Act as the liaison for internal and external customer queries related to the branch.
Collaborate with inter-departmental teams to decrease sales cancellations and assist with investigations.
Maintain health and safety compliance within the branch.
Report and investigate incidents of theft, missing parts, and damages.
Ensure adherence to FIC and POPIA Compliance.
Must have Matric Certificate
Must have Business Management/Related Tertiary Education
Must have Forklift Driver's License
Must have Driver's License
Minimum of 3yrs’ supervisory experience
Proven track record of driving vehicle sales
Operations oversight experience
Experience pulling diverse teams together to reach business goals
At ease to work in an external environment in weathered, hot / cold environment
Salvage industry experience
*Advantageous: *
- MIBCO Bargaining Council
- Sales/New business development
- Computer skills (Microsoft Office)
- Ability to reduce business plan into operational plan
- Excellent written and oral communication skills
- Ability to manage multiple tasks and priorities
- Ability to interpret numerical information
- People management for driving partnerships
- Ability to work under pressure
- Attention to detail
- RSA Identification
- No Criminal Record

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Branch manager

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