Data Center Engineer, Cape Town, Hr Genie

Published 2022-08-11
Expires 2022-09-11
ID #1122473795
Data Center Engineer, Cape Town, Hr Genie
South Africa, Western Cape, Cape Town,
Published August 11, 2022

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Data center engineer
Work from home:

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Our Client a Global tech firm is seeking a Data Center Engineer to join their team in Cape town. They offer stability, growth, attractive salary along with excellent benefits and an excellent working environment.The Data Center Engineer, SAN (Storage Area Network), VMware ESXi, Vmware vSphere 5.1 or later, Cisco UCS Servers, Veritas, Veeam, Dell EMC Servers and storage, HPE Servers and Synergy is responsible for the operation of a data center infrastructure including servers/storage systems. In this role you will be responsible for ensuring all aspects of system uptime by troubleshooting server hardware issues and application problems as well as support and implement backup technologies. You will also provide technical support to our clients on premise or remote to resolve issues that may arise from an installed systemsExposure to large data centres hosted and on premiseRequirementsEnsure that the infrastructure at the client site is configured, installed, tested and operationalEnsure that any software that is part of the solution is installed and configured according to client requirementsProactively identify problems and errors as they occur and log such incidents in a timely manner with the required level of detailLiaise with all stakeholders including client IT environments and colleagues to expediate diagnosis of errors and problems and to identify a resolutionInvestigate first line support calls assigned and identify the root cause of incidents and problems following knowledge articlesRespond to and diagnose all alerts, escalate to L4 Engineer or vendor when unable to resolve within the stipulated timeEnsure incidents are updated with progress and resolution details in a timely manner using the required platformEnsure the efficient and comprehensive resolution of incidents and requestsApply tools, techniques and processes to track, log, report on and correct configuration items, components, and changesInvestigate problems on systems, processes and services and assists with the implementation of agreed remedies and onsite technical support to clients and onsite technical support to clientsProvide first and second field engineering services to clients and assist with escalation of more junior engineer levelsReport and escalate incidents to 3rd party vendors where required and take ownership end to endFollow the required handover procedures for shift changes to ensure service continuityStandby essential as per rotational schedule and will include after-hour workExcellent communicate skills, both verbal and writtenAbility to plan activities and projects well in advance and consider possible changing circumstances preventative measuresExcellent communicate skills, both verbal and writtenAbility to plan activities and projects well in advance and consider possible changing circumstancesMaintain a positive outlook at work.Work well in a pressurized environment and take ownership end to endBe willing to deliver longer and after hours work where required for support and project workApply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.Adapt to changing circumstances.Client centric on all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.Up skill and maintain certifications and relevant exams. Aptitude as a eager learner and achieve training goals set for this position.QualificationsWorking knowledge on Microsoft server OSCertified VMware VCP 6.5 / 6.7 / 7.0Working knowledge on Backup and Recovery technologies (Veeam, Veritas)Certified and Minimum 3 Years Experience in Hardware Break fix on HPE ML/DL/BL platformsCertified and Minimum 1 Years Experience in Hardware Break fix on HPE Primera StorageCertified and Minimum 3 Years Experience in Hardware Break fix on HPE 3PARCertified and Minimum 1 Years Experience in Hardware Break fix on HPE Synergy Blade systemsCertified and Minimum 1 Years Experience in Hardware Break fix on HPE StoreOnceCertified and Minimum 1 Years Experience on HPE Simplivity nodesMinimum 3 Years Experience in Hardware Break fix on Dell PowerEdge/Data Domain/VNX/VNXe/UnityMinimum 3 Years Experience on Cisco MDS Fabric switchingMinimum 3 Years Experience on Brocade MDS Fabric switchingMinimum 3 Years Experience in implementation and configuration of HPE and Dell EMC systems.Solid understanding of SAN Fabrics

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    Hr Genie
    Registered on October 7, 2017


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    Architecture is both the process and the product of planning, designing, and constructing buildings and other physical structures. Architectural works, in the material form of buildings, are often perceived as cultural symbols and as works of art. Historical civilizations are often identified with their surviving architectural achievements. The term architecture is also used metaphorically to refer to the design of organizations, software, and other abstract concepts. Construction is the process of constructing a building or infrastructure. Construction differs from manufacturing in that manufacturing typically involves mass production of similar items without a designated purchaser, while construction typically takes place on location for a known client. Construction as an industry comprises six to nine percent of the gross domestic product of developed countries. Construction starts with planning, design, and financing; and continues until the project is built and ready for use.

    Cape Town (Afrikaans: Kaapstad [ˈkɑːpstat]; Xhosa: iKapa;) is the second most populous city in South Africa after Johannesburg and also the legislative capital of South Africa. Colloquially named the Mother City, it is the largest city of the Western Cape province and forms part of the City of Cape Town metropolitan municipality. The Parliament of South Africa sits in Cape Town. The other two capitals are located in Pretoria (the executive capital where the Presidency is based) and Bloemfontein (the judicial capital where the Supreme Court of Appeal is located). The city is known for its harbour, for its natural setting in the Cape Floristic Region, and for landmarks such as Table Mountain and Cape Point. Cape Town is home to 64% of the Western Cape's population. The city was named the World Design Capital for 2014 by the International Council of Societies of Industrial Design.In 2014, Cape Town was named the best place in the world to visit by both The New York Times and The Daily Telegraph. Cape Town was one of the host cities of the tournaments of 1995 Rugby World Cup and 2010 FIFA World Cup. Located on the shore of Table Bay, Cape Town, as the oldest urban area in South Africa, was developed by the United East India Company (VOC) as a supply station for Dutch ships sailing to East Africa, India, and the Far East. Jan van Riebeeck's arrival on 6 April 1652 established the VOC Cape Colony, the first permanent European settlement in South Africa. Cape Town outgrew its original purpose as the first European outpost at the Castle of Good Hope, becoming the economic and cultural hub of the Cape Colony. Until the Witwatersrand Gold Rush and the development of Johannesburg, Cape Town was the largest city in South Africa.

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