LOCATION: Cape Town, Western Cape
KEY RESPONSIBILITIES:
- Ensure that the requirements set by the business are captured and documented correctly before any solutions are developed.
- Support MS Dynamics NAV and Business Central, facilitating enhancements or implementations where necessary.
- Solving Business requirements through the use of current or new best of breed applications, compiling business cases for 3rd parties to meet this need where applicable.
- Maintenance and growth of all internal business systems.
- Build effective relationships with clients (mostly internal) to develop joint vision for projects
- Manage Client expectations through careful and proactive communications regarding requirements and changes.
- Use negotiation skills to build final consensus on a common set of requirements from all stakeholders.
- Ensure that Stakeholders understand implications of their decisions, and provide options and alternatives when necessary.
Main Activities:
- Determine operational objectives by analysing business functions; gathering information; evaluating output requirements and formats.
- Design new computer systems by analysing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.
- Develop an understanding of how present and future business needs will impact solutions.
- Improve systems by studying current practices; designing modifications.
- Support all departments on Microsoft Dynamics NAV and Business Central.
- Implement Microsoft Business Central at companies running legacy ERP systems.
- Recommend controls by identifying problems; writing improved procedures.
- Apply automation where applicable.
- Provide references for users by writing and maintaining user documentation; providing help desk support; training users on relevant systems.
- Maintain user confidence and protects operations by keeping information confidential.
- Prepare technical reports by collecting, analysing, and summarizing information and trends.
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
QUALIFICATION AND EXPERIENCE:
- Relevant Bachelor’s degree or similar qualification with relevant certifications
- Experience in Microsoft Dynamics 365 Business Central
- Office 365 / Share Point Online / Azure experience
SKILLS & ABILITIES REQUIRED :
- Good verbal and communication skills, including active listening skills
- Well organised with understanding of business processes and systems
- Ability to work independently and in a team
- Strong analytical skills
- Strong computer literacy in relevant applications
- Solid understanding of planning / project principles, tools and techniques
- Good understanding of Database design and structures
- Experience in Workflow and automation
- Experience in SQL scripting
- Solid experience in BI and Reporting Tools
- Experience Business Central
- Attention to detail; Self-motivated; Pressure-resilient
- Team player; People and task orientated
- Multi-task focused; Out-of-the-box thinking
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