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Airport Assistant, Cape Town

Last update 2024-07-17
Expires 2024-08-17
ID #2200937020
Free
Airport Assistant, Cape Town
South Africa, Western Cape, Cape Town,
Modified June 21, 2024

Description

 We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers.

Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets.

You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.

To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company.

Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.

Ground Staff Responsibilities: Greeting and welcoming passengers, and responding to questions.

Checking in baggage.

Making reservations.

Selling airline tickets.

Stocking aircraft with refreshments.

Cleaning aircraft after flights.

Assisting disabled passengers and those with small children.

Providing information to passengers.

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Airport assistant

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