Short Term Rental Manager, Johannesburg

Last update 2024-02-25
Expires 2024-03-25
ID #2007141194
Short Term Rental Manager, Johannesburg
South Africa, Gauteng, Johannesburg,
Modified January 26, 2024


Must have 3 years of post-matric qualification - Business Management Diploma/Degree or similar
At least 5 years experience in Rental Management role, Rental industry knowledge a must
Working knowledge of the Material Handling industry a must
Understand customer equipment needs through questioning and qualifying; then provides alternative equipment suggestions to customers, if appropriate, based upon information obtained and comprehensive knowledge of all equipment available
Negotiates price and volume of original orders by maximizing rate and volume
Ensures that all necessary customer information like credit is finalized and equipments are scheduled for deliveries
Communicates with Service team for upcoming equipment requirements
Administer all aspects of rental contracts; accurate rental dates, rates and all ancillary charges, amendments, suspensions, terminations, filing of contracts and related paperwork and checking invoices and credit memos against contract files
Address customer questions and concerns in a professional manner to resolve issues to the satisfaction of the customer
Supports sales and marketing efforts by performing prospecting calls, forwarding sales leads and incoming inquiries to the Sales group and acting as a liaison for marketing in respect to product promotions and rental programs
Creates weekly and monthly reports
Ensure that CSI report is accurate and updated frequently
Maintain rental utilisation KPI by working with the team (Sales and Service)
Meet goals and metrics

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Short term rental manager

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