Listing reference:click_023480 Listing status: Online Apply by:9 February 2026 Position Summary Industry: Wholesale & Retail Trade Job category: Marketing Management Location: Woodmead Contract: Permanent Remuneration: Market related EE position: Yes About Our Company Clicks Group Introduction To lead and be responsible for the design, content, and effective measurement of all digital communications for Sorbet and its other business units, influence cross-functionally with other teams to identify and develop new and innovative methods of digital communications to maximise value (revenue and income).
Job Description Purpose of the work: Manage the entire customer relationship with Sorbet Brands through direct, digital and instore platforms.
Grow the profit and turnover of all Sorbet brands through the utilisation of understanding consumer behaviour and spend and developing strategies and campaigns.
Manage and utilize all consumer channels to drive turnover, profit, brand awareness and brand love.
Grow store growth through increased foot traffic through current guests and new feet.
Assist with management of all online, direct, social and digital platforms.
Optimizing, measurement & reporting of Sorbet Group direct, digital and instore platforms (loyalty, websites, social media, SMS, email, Whats App, digital screens, app, google and any other customer relationship direct or digital customer channels).
Manage all direct or digital customer channels spend, campaigns and performance.
Manage and grow the loyalty programme, app usage and e-commerce revenue.
Position reports to: MARKETING HEADMinimum Requirements KEY TASKS AND RESPONSIBILITIESManage the strategy and implementation of the website Convert website into a beauty and lifestyle format that drives educations , empowerments, insight ,digitization (online sales and bookings), brand info and campaigns Content Creation Supplier Product Management Integrate with brand managers / agencies to get the most optimal and highest form of ROIManage and get the highest ROI for all store GMBDevelop toolkits for FP social media management to grow foot traffic into store Manage Yext platforms which include GMB, Store pages and Facebook Develop and execute group campaigns briefed in by the business Execute CRM digital campaigns briefed in my CRMDevelop a CRM segmentation per brand Develop the consumer journey through analytics Grow basket size through CRM base Work with agency & brand manager on digital reports Build, Liaise and develop strong relationships with strategic digital partners (Facebook, Google, Twitter, etc.)to maximize our opportunity and excel in the use of their respective platforms.
Demonstrable experience leading and managing SEO/SEM, marketing database, email, social mediaand/or display advertising campaigns Working knowledge of ad serving tools Manage and utilize the loyalty program to grow the business Manage the direct channels for the business and stores eg.
